We're here to help with all your Petstrot inquiries, whether it's about our dog wheelchairs, fitting advice, orders, or general questions. Our team is dedicated to providing exceptional support for you and your furry friend.

Get in Touch

• Email Support: Reach out to our Customer Service team at support@petstrot.com for product questions, orders, returns, or fitting assistance. We respond as quickly as possible.
• Veterinary & Pet Professional Support: For resources, programs, or collaborations, contact our Veterinary Resources team at care@petstrot.com.
• Live Chat: Available on our website during business hours for real-time help.
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM GMT+8.